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dealing with dealers
Posted by OKSaabs (more from OKSaabs) on Sun, 28 Mar 2010 05:48:16
In Reply to: You People, John Myers, Sat, 27 Mar 2010 20:05:00
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I bought my first Saab new, and drove 200 miles r/t to take it to the dealer, until he filled it with the wrong oil and wanted to charge ME to fix his mistake.
I drove 200 miles r/t to take it to a different dealer where I had nothing but good experiences, until GM pulled his dealership and gave it to the local Caddy store. I would still be going there if corporate hadn't screwed things up.
I drove 150 miles r/t to take it to the new Caddy/Saab dealer, but when I asked him what was included on the 60K tuneup and he told me 50% of the actual list and 8 things ($2000) which were not, I decided he was trying to screw me.
So I found a local shop 2 miles r/t with a computer program and a willingness to learn. They aren't always quick--they have to discover and they have to order parts and they've never worked on another Saab--but they are always right and they are always fair and they always are happy to back-up their own work.
If I had an excellent dealer experience, as I'm sure you would give me John, I wouldn't care what a dealer charged me. But thrice burned, I'm now sticking with the guy up the street.
posted by 70.233.157...
Posts in this Thread:
- You People, John Myers, Sat, 27 Mar 2010 20:05:00
- Re: You People, Dave Chicago, Tue, 1 Jun 2010 14:13:44
- I loved reading this - and the replies >, Bill Davies, Tue, 30 Mar 2010 06:51:23
- Dealership experience today, No Snaab, Mon, 29 Mar 2010 14:28:39
- john i can never tell if you're joking to make you..., baggsly , Mon, 29 Mar 2010 11:06:57
- Would the world be a better place for you if, Noel, Mon, 29 Mar 2010 10:09:48
- Re: You People, dr fall, Mon, 29 Mar 2010 09:17:12
- You put yourself in the cross-hairs, so..., nicknick , Mon, 29 Mar 2010 08:08:37
- And what did you expect accomplish by this diatribe?, AudiGuy, Mon, 29 Mar 2010 06:10:09
- Re: And what did you expect accomplish by this diatribe?, John Myers, Mon, 29 Mar 2010 18:23:53
- Re: And what did you expect accomplish by this diatribe?, John Myers, Mon, 29 Mar 2010 08:07:13
- Really well said, AudiGuy!, Noel, Mon, 29 Mar 2010 06:27:24
- Sorry but you're not cut out for customer service..., Alex, Sun, 28 Mar 2010 19:12:48
- Re: There are not enough of you around, BobS, Sun, 28 Mar 2010 17:11:25
- Re: You People, nuotatore, Sun, 28 Mar 2010 16:34:03
- my experiences, Liam, Sun, 28 Mar 2010 15:00:44
- Fitting Several Types Here, Tim, Sun, 28 Mar 2010 11:17:48
- That was fun to read, Mike Johnson, Sun, 28 Mar 2010 10:01:23
- Re: You People, steve, Sun, 28 Mar 2010 08:42:35
- Re: You People, B Millar , Sun, 28 Mar 2010 08:17:31
- Re: You People, steve@boston, Sun, 28 Mar 2010 08:02:20
- Re: You People (still trying on this one, eh?), Noel, Sun, 28 Mar 2010 07:27:38
- wish I had access to a good dealer or indy, LesH, Sun, 28 Mar 2010 06:22:17
- dealing with dealers, OKSaabs, Sun, 28 Mar 2010 05:48:16 <-- Viewing This Message
- Re: You People, James, Sun, 28 Mar 2010 03:40:08
- what do you mean "You people?", Kirk Lazarus, Sun, 28 Mar 2010 03:01:46
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