To our friends and customers on Saabnet
The team at eEuroparts.com would like to thank all of our Saabnet.com customers for both the support and constructive commentary that is posted on the Saabnet forums. All of us at eEuroparts.com truly appreciate the opportunity to serve the needs of the Saab community and look forward to continuing our long standing tradition of providing quality parts, fast shipping and great customer service. We do recognize that there have been some issues over the last year and are working diligently to remedy some of the major concerns. Recent improvements include:
Our lowest free shipping minimum ever! With low cost upgrades too.
More toll free help hours- 8am-8pm Monday thru Friday and 9am-3pm Sundays
More Customer Service Reps- Four in the last six months
Local pickup for stock items .....8am-8pm Monday thru Friday and 9am-3pm Sundays
Larger warehouse with more inventory then ever
New site with dozens of improvements in functionality
More email confirmations and updates with status and tracking data to keep you informed
Three new purchasing agents.......we want to keep the items you need in stock
Larger shipping department .......we will ship you're in stock order the same business day
We will continue to keep a close eye on the saabnet forums and do our best to earn the continued patronage of our valued Saabnet.com customers. We want to be Saabnets members' first choice for parts when they are in need. If there is ever any issue with our service our team of friendly customer service representatives will be happy to assist and make it right.
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