NG900 & OG93 |
Vintage Models |
Clubs & SOC |
Other Cars |
Books Movies & Music |
What's New |
Photo of the Month |
I spent some time on the phone with Dean today and it was very productive. I'll just mention that eEuroparts has been a steadfast supporter (Site Sponsor at a committed level) of Saabnet.com and its users. Without the support of eEuroparts, I would have had a lot less time to spend working on the site. Instead of using broken down old machines I have lying around, I was able to buy a fast, reliable piece of hardware for the server and the backup server with reliable server backups (hardware and software, on-site and off-site) and protected backup power to keep the server online even if there is a blackout here. eEuroparts has done a lot for every user of this site over many years. If they had requested the temporary removal of negative threads, I would've agreed in a heartbeat (I can move threads to a temporary sandbox and restore them at a later time if needed), but they didn't. We are dealing with a company that has integrity and is honest. Please keep it in mind when you come to your next purchasing decision.
To our friends and customers on Saabnet
The team at eEuroparts.com would like to thank all of our Saabnet.com customers for both the support and constructive commentary that is posted on the Saabnet forums. All of us at eEuroparts.com truly appreciate the opportunity to serve the needs of the Saab community and look forward to continuing our long standing tradition of providing quality parts, fast shipping and great customer service. We do recognize that there have been some issues over the last year and are working diligently to remedy some of the major concerns. Recent improvements include:
Our lowest free shipping minimum ever! With low cost upgrades too.
More toll free help hours- 8am-8pm Monday thru Friday and 9am-3pm Sundays
More Customer Service Reps- Four in the last six months
Local pickup for stock items .....8am-8pm Monday thru Friday and 9am-3pm Sundays
Larger warehouse with more inventory then ever
New site with dozens of improvements in functionality
More email confirmations and updates with status and tracking data to keep you informed
Three new purchasing agents.......we want to keep the items you need in stock
Larger shipping department .......we will ship you're in stock order the same business day
We will continue to keep a close eye on the saabnet forums and do our best to earn the continued patronage of our valued Saabnet.com customers. We want to be Saabnets members' first choice for parts when they are in need. If there is ever any issue with our service our team of friendly customer service representatives will be happy to assist and make it right.
Posts in this Thread:
Members can receive an alert when someone posts in this thread.
- eEuroparts - Letter From Dean Bergeron, Scott Paterson , Mon, 11 Jun 2012 12:50:26
- Much better!, Ed_F , Fri, 15 Jun 2012 23:05:02
- Re: eEuroparts - Letter From Dean Bergeron, TML, Tue, 12 Jun 2012 15:54:21
- may have been said in frustration...., slim, Mon, 11 Jun 2012 18:33:14
- eEuroparts has had many issues they couldn't control, MI-Roger , Mon, 11 Jun 2012 18:07:58
- I don't understand this, Mike Johnson, Mon, 11 Jun 2012 16:48:01
- I don't buy it. I'd really like, but I do not., Siegfried, Mon, 11 Jun 2012 16:42:12
- nothing but good report with them.., pushrodsaab, Mon, 11 Jun 2012 16:18:55
- I for one..., Justin VanAbrahams, Mon, 11 Jun 2012 15:28:43
Post a Followup
This is a moderated bulletin board - Posting is a privilege, not a right.
Unsolicited commercial postings are not allowed (no Spam). Please, no For Sale or Wanted postings, SERIOUSLY.
Classifieds are to be listed in The Saab Network Classifieds pages.
This is a problem solving forum for over 250,000 Saab owners, so expect to see
problems discussed here even though our cars are generally very reliable. This is not an anything goes
type of forum. Saabnet.com has been a moderated forum since 1988. For usage guidelines, see the
Saabnet.com Mission and Purpose Page. Please remember that you are
not anonymous. Site Conact |
Your address is: 126.96.36.199 - Using CCBot/2.0 - Logged.